Frequently Asked Questions

Everything you need to know about shopping with Murci.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale.

How do I determine my size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order?

Yes, once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your delivery status.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Afterpay.

Are your materials sustainably sourced?

Murci is committed to ethical fashion. We prioritize working with suppliers who utilize organic cotton, recycled polyester, and low-impact dyes wherever possible.